AGRITURISMO PERA DI BASSO | Via Pera Di Basso, 80074 Casamicciola T. Ischia | Tel: +39 081 900 122 | Mobile: +39 335 820 300 5 | +39 340 739 51 03 |

General conditions of Sale


The online store “ ‘and’ property ‘of Agriturismo Pera di Basso PUNZO ANNA., Via Pera di Basso, 80074 Casamicciola Terme (NA) Tel. 081 90 01 22 – VAT 07239520633.

The General Conditions of Sale govern the sale of products marketed by Farm Pear Low PUNZO ANNA. through the site “” and form an integral and substantial purchase orders.

Once concluded the on-line purchase procedure, the Customer will print or save an electronic copy, but keep the present general conditions of sale, subject to the provisions of art. 3 and 4 of Legislative Decree no. 185/1999 on mail-order sales or remote.

Mode of conclusion of the contract

The correct order is confirmed by Ischia Sapori with an automatic response sent by e-mail to the email address supplied by the customer. The message returns all data entered by the customer who agrees to verify the correctness and to communicate promptly any corrections.

Executing an order in the manner provided, you represent that you have read all the information provided during the purchase procedure and accept the general conditions and payment.


All prices in this site shall be construed prices to the public and, therefore, inclusive of VAT.

The selling prices of the products, shipping costs and the payments will be those chosen by the customer in site when the order; the Customer shall immediately notify Farm Pear Low PUNZO ANNA. any error or omission of any kind in the payment conditions and prices contained in the summary page of the order and / or e-mail order confirmation.

Ischia Sapori reserves the right to change the prices posted on this site at any time.
The prices of products from time to time published cancel and replace the previous ones and are subject to availability of products. In the case of products referred to as “promotion” or “offer” the selling price published can ‘be subject to a time limit of promotions and still availability’ as the product and ‘to be considered while stocks last.

The Customer agrees to pay the price of products ordered by one of the following methods of payment:

bank transfer to be executed in favor of Ischia Sapori the bank is indicated in the e-mail order confirmation that the order summary page,

postal payment,

payment with simultaneous credit card at the end of the order transaction through Paypal secure system.

For every order finished goods will be ‘shipped with its invoice as required by current regulations

Transportation, delivery.

Products are delivered in the terms and in the manner specified in site as determined by the customer when the order. The transport costs are borne by the customer, and may vary according to the chosen delivery service, where it is expected that possibility, the order of Buy.I transport costs are indicated in the order summary page. All shipments are insured.

Upon receipt of the order, we recommend customers to check that the products delivered comply with the order, in the case of defective goods the same potra ‘be returned to Farm Pear Low PUNZO ANNA. within 7 days from delivery, the defective goods will be ‘refunded or reimbursed by the Farm Pear Low PUNZO ANNA .; in the case of goods clearly damaged by the courier, we can ‘accept the goods subject to reservation with annotation of both copies of the transport document or e’ can reject the damaged package, will be ‘care of the Farm Pear Low PUNZO ANNA. to provide for the return of the damaged package and send it back, any shipping costs for the return of the parcel damaged the sender and delivery of the new one are fully paid by Farm Pear Low PUNZO ANNA ..

Limitations of liability

All orders are subject to acceptance by the Farm Pear Low PUNZO ANNA. which reserves the right to cancel any order in case of clerical errors associated with the customer’s order or with the information sent by the Customer through site; in the case of non-acceptance Farm Pear Low PUNZO ANNA. It agrees to notify the Customer in writing; and ‘it excluded any right of Customer to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and / or property, caused by the rejection, even partial, of an order.

In no event shall Farm Pear Low PUNZO ANNA. It can be held responsible for changes in the price and / or availability of the products published on the site or to un’intervenuta impossible to provide the same to the published prices, if a price has been published in error incorrectly, Ischia Sapori reserves the right to waive the sale; the responsibility of Farm Pear Low PUNZO ANNA. for delays in delivery of the products shall not exceed the amount of the delivery costs incurred by the customer.

The content and / or services offered through the website or connected to the same is offered with the formula “as is” and based on its availability, so Farm Pear Low PUNZO ANNA. It excludes any guarantee for the services included or otherwise made available through this website. Farm Pear Low PUNZO ANNA. It reserves the right to modify or withdraw any data contained on the site at any time and at its sole discretion without liability.

Right of withdrawal

According to Article 3 of the Decree. 185/99 on the protection of consumers in respect of distance contracts, the customer who is not satisfied with the purchase made, has the right to terminate the contract of sale, without penalty and without giving any reason, within a period of 10 working days from the day of receipt of the Products.

The withdrawal must be exercised by sending within the period provided for above subject to revocation, a written notice by registered letter with acknowledgment of receipt (A / R) that clarifies the intention to withdraw from the contract concluso.Tale communications should be addressed to Farm pear Low PUNZO ANNA. Via Pera di Basso 80074 – Casamicciola Terme (NA). The communication can be sent, within the same period, by e-mail provided it is confirmed by registered letter with acknowledgment of receipt within 48 hours.

If the customer exercises his right of withdrawal must also provide at its expense to return the goods intact and unused. A refund must ‘be made no later than 10 working days with prepaid insured package at the headquarters of Farm Pear Low PUNZO ANNA .. The refund of amounts paid will be made within a period of 30 days and will take place through bank transfer if the payment was made by bank transfer, but if payment is made by credit card, the refund will be made by the reversal of the transaction.

The withdrawal right is exercisable only by consumers who purchase with receipt and not with invoice and VAT number and for which use of the item does not fall in professional activity, since the law only applies to non-professional users.

Customer Obligations

The Customer undertakes, once the purchase procedure provided by site, to handle the press and keep the present general conditions, under and for the purposes of articles. 3 and 4 of Legislative Decree. N. 185/99.

And ‘it is forbidden for minors to place orders.

protection of personal data

Pursuant to Law Decree n. 196/03 regarding the protection of persons and other subjects regarding the processing of personal data, the customer is informed that the personal data provided with the purchase order will be processed, in accordance with that legislation, only running the obligations arising from the purchase of goods / services.

applicable law

These general conditions are governed by Italian law and are reported, although not expressly provided, the Legislative Decree. N. 50/92 and Legislative Decree. N. 185/99.

Vers. 1.0 11/2009

Shipping and delivery times in Italy

The products will be shipped to the address indicated at registration / purchase within two days (weekends and holidays excluded) from the date of receipt of the payment order. The shipping costs include the processing costs, packaging and transport. All products purchased will be packed and well protected. Delivery of packages will be entrusted to the courier SDA. Delivery times are variable depending on the geographical target areas; generally receiving occurs within 3 working days from taking charge of by the courier pack, 24 / 48h more for disadvantaged areas. The express delivery, in case of non-delivery for the absence of the recipient, will leave a non-delivery notice with a phone number. The client is asked to call the number to tune the delivery within two days from the date of the first delivery attempt. At any time after such terms the Courier will be entitled to ask the customer the costs of storage.
The shipping cost for the entire national territory is of EUR 10.00.

Pursuant to and for the purposes of articles. 1341 and 1342 of the Civil Code, the Customer declares to have carefully read, understood and accept the General Conditions of Sale listed above.